Privacy Policy

Last updated: 14 August 2026

1. Who we are

Indigo Woo Publishing is an imprint of Indigo Woo Limited, a company registered in England and Wales under Company No. 16953154.

Registered office: 71–75 Shelton Street, London, United Kingdom.

Indigo Woo Limited is the data controller responsible for the personal information described in this policy.

For privacy enquiries, contact: info@indigowoo.com

2. Information we collect

Depending on how you use our website and services, we may collect:

• Your name and email address.

• Messages and information submitted through our contact form.

• Your Readers Club signup, consent and communication preferences.

• The email address used to access the Indigo Woo Companion Library.

• Records of emails we send and, where tracking is enabled, whether they are opened or links are selected.

• Technical information such as your IP address, browser, device, website activity and cookie choices.

• Records of correspondence with us.

• We do not sell your personal information.

3. How we collect your information

We collect information when you:

• Complete a form on our website.

• Join the Readers Club through our website or a QR code.

• Request access to the Companion Library.

• Contact us by email or another communication channel.

• Use our website, where limited technical information may be collected automatically.

4. How and why we use your information

We use personal information to:

• Respond to questions and enquiries.

• Manage Readers Club membership.

• Send requested welcome and access emails.

• Provide access to the Companion Library and associated resources.

• Send occasional news, updates and marketing where you have consented.

• Maintain the security, functionality and performance of our website and services.

• Comply with legal and regulatory obligations.

Our lawful bases under UK data-protection law are:

• Consent: for Readers Club marketing and optional communications.

• Legitimate interests: to respond to enquiries, administer membership, provide requested access and operate secure services.

• Legal obligation: where information must be retained or disclosed to meet a legal requirement.

You may withdraw your consent at any time without affecting processing that took place before withdrawal.

5. Email communications

Readers Club members may receive occasional emails concerning new publications, resources, website content and Indigo Woo updates.

Every marketing email will provide an unsubscribe option. You may also withdraw your consent by contacting info@indigowoo.com.

We may retain a minimal suppression record after you unsubscribe so that we do not accidentally add you to marketing communications again.

6. Service providers

We use trusted service providers to operate our website and communications. These may include:

• Hostinger for website hosting and website services.

• MailerLite for signup forms, subscriber management and email delivery.

• Google services for storing or delivering selected digital resources.

• Professional, technical, security or legal advisers where necessary.

These providers may process personal information only as required to provide their services to us.

7. International processing

Some service providers may process information outside the United Kingdom. Where this happens, we require an appropriate legal safeguard, such as a UK adequacy decision or approved contractual data-protection terms.

8. How long we retain information

We retain personal information only for as long as reasonably necessary:

• Contact enquiries are normally retained for up to 24 months after the enquiry is resolved.

• Readers Club records are retained while membership remains active.

• Minimal suppression records may be retained after an unsubscribe request.

• Technical and security records are retained only for as long as needed to protect our services.

• Information required for legal, tax or accounting purposes may be retained for up to six years where applicable.

9. Your rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information.

• Ask us to correct inaccurate information.

• Ask us to delete your information.

• Restrict or object to certain processing.

• Request information in a portable format.

• Withdraw consent at any time.

• Complain about how your information is handled.

To exercise a right, email info@indigowoo.com. We may need to confirm your identity before completing the request.

10. Cookies

Our website may use essential cookies and, where enabled, optional analytics or similar technologies. Further information is provided in our Cookie Policy.

11. Children’s information

Our website and Readers Club are not intended for children under 16. We do not knowingly collect personal information from children under 16.

12. Complaints

Please contact us first if you have a concern so that we can try to resolve it.

You may also complain to the UK Information Commissioner’s Office through the ICO complaints service.

13. Changes to this policy

We may update this policy when our services, legal obligations or data-processing activities change. The latest version will always appear on this page.

This structure covers the transparency information expected by the Information Commissioner’s Office.

Privacy Policy